Frequently Asked Questions
This is where you will find most answers. If there should still be any questions left, don't hesitate to contact us.

Shipping

Do you ship internationally?

Yes, you can collect your item in any country of the world.

When can I expect my items to be delivered?

The time depends on what country the shipment is made to.

For Europe – the shipment should take under seven days.

Please, account for the processing time when expecting delivery as shipment does not include time needed for production. Processing time is three to five business days before delivery can be initiated.

Personalization

How can I add the initials to my order?

Please, enter the exact text you wish to be added in the Order notes after you proceed with checkout.

Subscription

What kind of subscriptions do you offer?

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What is your refund policy?

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Do you offer long-term support?

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Do I have to pay for updates?

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Contact us

  • Phone
    555-0199
  • Email
    mail@example.com
  • Address
    123 Main Street
    Anytown 12345